RWAM Travel Assist provides benefits for expenses related to unforeseen medical emergencies while travelling. Whether you're travelling with your family, a partner, or on your own, medical travel insurance is a necessity for any trip.
Check the Extended Health Care Schedule of Benefits in your Employee Benefits Booklet to confirm if your group plan includes this coverage. To view a copy of your booklet visit RWAM Plan Member Services.
View details of your group's Travel Assist coverage:
If you require an extension of your Travel Assist Emergency Medical Coverage, top-up coverage is available through Allianz Global Assistance for Plan Members actively insured by RWAM's Out-of-Province/Out-of-Canada benefit and covered by a provincial health care plan.
RWAM recommends top-up coverage is arranged prior to your departure date from your home province.
Before your trip begins
|Apply online by visiting the Allianz Global Assistance website.|
If you have already departed your province of residence
If you have already departed your province of residence top-up coverage may still be purchased provided:
If you do not meet the above criteria for applying online after the start of your trip, top-up coverage may still available when pre-approved by an Allianz Registered Nurse. Contact Allianz Global Assistance directly for more information. In Canada or the USA call 1-866-520-8829, from anywhere else in the World call collect (519) 742-4196.
STAY SAFE WHILE TRAVELLING
Check the Government of Canada "Travel Advice and Advisories" page before your trip for advice on situations that may affect your safety while travelling.
Notification of departure
RWAM does not need to be advised of your travel plans prior to your departure. However, you may be asked to provide proof of departure for emergency medical claims exceeding $1000. Proof of departure date may include:
Travel to Cuba
It is our understanding that the Cuban government will accept a valid provincial health insurance plan card as proof of sufficient travel insurance coverage from Canadian travelers entering Cuba. We suggest taking both your RWAM OneCard and your valid provincial/government health insurance card on your trip. In case of a medical emergency, call the Travel Assist number on the back of your OneCard prior to seeking medical treatment.
Additional questions regarding Travel Assist coverage are answered in the "Travel FAQs for Plan Members" section of our Plan Members FAQs page.
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